Response time is crucial in such a situation, so the best thing the vendors can do is go public and provide assistance in fixing the problem.

Trend Micro's false positive for Windows - 2008.

Symantec's false positive of Windows XP - 2007.

Kaspersky's false positive of Windows Explorer - 2007.

Microsoft Anti-Spyware false positive for Norton Antivirus - 2006.

CA's eTrust false positive for a Windows component - 2006.

Keep your personal data safe with App Lock, Photo Vault. In fact, in 2006 Microsoft's Anti-Spyware was detecting a competing solution as a piece of malware : Get AVG AntiVirus FREE 2021 for Android to help protect you from harmful viruses and malware. We are sorry for the inconvenience and thank you for your help.ĪVG and Rising aren't an exception to previous cases where components of Microsoft's Windows have been detected as false positives. Please update your AVG and check your files again. We have immediately released a new virus update (270.9.0/1778) that removes the false positive detection on this file. We can confirm that it was a false alarm. 'Unfortunately, the previous virus database might have detected the mentioned virus on legitimate files. So far, the problem only appears to affect Windows XP, but there is no guarantee that other versions of Windows don’t have the same issue.'ĪVG's brief response to the situation, with the workaround posted at AVG's support section under the 'False positive user32.dll' title :

AVG then recommended deleting this file this causes the affected systems to either stop booting or go into a continuous reboot cycle. Internet Explorer does not support download resuming, and will not help you out if there is a problem with your download. 'An update for the AVG virus scanner released yesterday contained an incorrect virus signature, which led it to think user32.dll contained the Trojan Horses or Generic9TBN. It is strongly recommended to use a download manager if you're downloading large files. AVG Technologies typically does not release AVG PC TuneUp EXE files for download because they are bundled together inside of a software installer. The impact of the false positive leads to a continuous reboot cycle : Download avgtuneupsetup.exe Files (Malware-Tested 100 Clean) CAUTION : We strongly advise against downloading and copying avgtuneupsetup.exe to your appropriate Windows system directory. Yesterday, a signatures update pushed by AVG falsely labeled a critical Windows file as a banker malware, prompting the company to quickly fix the issue and issue a workaround, following end users complaints at its support forums.ĪVG's false positive causing downtime for Windows users is happening a week after Rising antivirus apologized to its customers for falsely detecting Outlook Express as malware leading to loss of emails, and yes, productivity too.

Avg update files